Bolted on top of this main service is Calendaring (which may warrant a review of its own), and chat. The calendar is incredibly easy to use, has cell phone integration - that works with Canadian carriers - and map services from Google maps .
For a small firm I can't think of a better option. As an added benefit you could use this as a DR mail service. Setup your hosting provider with all mail accounts, and then use the automated spreadsheet option to do the same in Google. In the event of a major outage to your hosting provider your mail is still available with a simple DNS change. I think you'll find with a little time on the service that it will be your primary solution using your hosting provider as the backup system.
Google continues to dominate and impress in the internet space, and for the price, the services they provide are top notch.
What's next for Google? Hmmm, a phone service ala Skype (with in and out numbers and voicemail) would provide the underpinning for the virtual office of the future. You hear that Google?
Trevor Matthews
http://www.tdmatthews.com/
http://www.tdmhost.com/
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